Where do I ship back my return?
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- Indoor Fixtures
- Outdoor Fixtures
- Controls & Systems
- Product Warranty
- US Customers: Account, Orders & Returns
- Canada Customers: Account, Orders & Returns
All approved returns/return authorizations are to be shipped to:
If you are returning from Eastern/Central Canada
TORONTO RETURNS DEPT - EiKO Canada, Limited
7900 Goreway Drive, Unit 8
Brampton, ON L6T 5W6
If you are returning from Western Canada
CALGARY RETURNS DEPT - EiKO Canada, Limited
4900 64th Avenue SE, Bay 40
Calgary, AB T2C 4V3
Please ensure that your return has been authorized by out team, and that you have received a Return Authorization (RA) with instructions on how to return your product. Your RA will indicate which Returns Dept to return the item(s) to. Include the Return Authorization form with your return, and indicate your RA# your shipping labels for quicker processing.