Where do I ship back my return?
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- Indoor Fixtures
- Outdoor Fixtures
- Controls & Systems
- Product Warranty
- US Customers: Account, Orders & Returns
- Canada Customers: Account, Orders & Returns
All approved returns/return authorizations are to be shipped to:
RETURNS DEPT - EiKO GLOBAL, LLC
6825 Orville Ave
Building 3, Suite 401
Kansas City, KS 66102
Please ensure that your return has been authorized by out team, and that you have received a Return Authorization with instructions on how to return your product. Include the Return Authorization form with your return, and indicate your RA# your shipping labels for quicker processing.
Returns sent to any other EiKO address may result in lost packages and/or a delay in processing.
Ready to start a return? Learn how here.